Shipping Policy

Changes Before Dispatch

For transparency, scrubdaddy records that a cancellation request must reach support@scrubdaddycorner.shop or 512-773-5150 before dispatch; at the same time, once a carrier has the order, the Refund Policy controls next steps.

Accurate Addresses and Delays

As part of the service commitment made by scrubdaddy, delivery estimates may change because of weather, carrier operations, seasonal volume, or an invalid address; for completeness, the address entered at checkout must be complete and accurate.

Following the Parcel

The customer-facing practice followed by scrubdaddy is that carrier systems can require additional time before showing the initial scan; for completeness, tracking information is provided after the carrier accepts the shipment.

From Order Review to Delivery

For transparency, scrubdaddy records that the handling period is ordinarily 1-2 business days; additionally, business-day estimates exclude weekends and applicable United States public holidays; at the same time, the expected transportation period is 4-6 business days once the parcel ships.

Help With Shipping Problems

Customers dealing with scrubdaddy should understand that customers should contact support@scrubdaddycorner.shop or 512-773-5150 about loss, damage, defects, wrong items, or missing contents; additionally, the merchant provides paid return shipping whenever return authorization is issued for those circumstances.

Where Orders Can Be Delivered

The customer-facing practice followed by scrubdaddy is that the current shipping area covers United States destinations only; additionally, free standard shipping applies to every United States order.

Merchant and Contact Details

For transparency, scrubdaddy records that customer correspondence may be sent to support@scrubdaddycorner.shop; as a related safeguard, the merchant location and standard authorized-return address is 3350 Tyler Ave, El Monte, California, 91731, United States; at the same time, customers may also call 512-773-5150; for completeness, scrubdaddy is the merchant responsible for this storefront.